The manager Justin makes sure he knows exactly everything I say before talking. He goes through what is needed thoroughly and also told me what could wait. It was nice knowing they were not out for just money. I’ve gone back to this particular AAMCO for the service, knowing it will be done right the first time and they won’t gouge me! Super friendly and knowledgeable.
Justin and Les are great at what they do. Customer first, best rates and supply’s you can get for your vehicle. Honest and upfront shop, take pride in what they do and will go the extra mile to make sure you’re riding back to normal.
They know cars. I've been living in the area for 11 years and I've made the rounds of a lot of different car shops. What impressed me about Kent AAMCO was that the head mechanic obviously seemed to really know cars. That used to be the norm in car shops but now it's a rarity. I can save you a lot of hassle and money by saying, just go to AAMCO. At Kent AAMCO, it is a father-son business and they both know a lot about cars. The father is a master mechanic who has been doing this for decades. The son actually went to college to study automotive. So they know what they're doing and they have always done right by me both in terms of doing a good job and charging a fair price. They seem like really nice people, there are always millions of cars in the lot which is a good indicator. Their prices are fair. Maybe you can save five bucks on your oil change by going someplace else. I tried that and I got the impression that the other place I went didn't even change the oil. So sometimes you can do a lot of damage to your car and waste a lot of money and even ruin your car by trying to save a few pennies. I love my car, it has 169k and it runs like a dream and a big part of that is regular maintenance at the right place and I feel that Kent AAMCO is the right place. They even made my engine look all nice last time I was in!! Also the location is great, right off 261 by Marc's. So you can do your grocery shopping while you wait!
This is my second time coming to the AAMCO in Kent. The first time I went was an emergency because my radiator was damaged and leaking and my vehicle was overheating, luckily I was close to them. I arrived to meet a man, Justin, that made my experience completely painless. He helped me out by telling me and even having my come into the shop area to see what was actually going on and explained everything. He then proceeded to tell me what their plan was on going about it. I just came back again due to some brake & rotor issues and he again helped me while also finding a much larger issue, my control arm being very very loose. He helped me find all the parts necessary which was huge because only one place had the parts I needed other than a dealership. He then helped me find the best discounts he could find me and then helped me set up my new AAMCO Car Care Credit Card while in the store and helped me save some money at the time and set up a payment plan. Then he also mentioned helping me save about $15 dollars on my oil changes by bringing it there rather than a Take 5. I would 1000x's over recommend taking your vehicle there to be serviced of any kind. If you do call or go in I also highly recommend trying to talk with Justin. He was so helpful explaining things to me and helping me find out the best route to take for myself. He knows what he is talking about and is just a super kind guy. Thank you AAMCO & Justin for great service I will be back again for any needs!!